| Is there an account at all? |
An account is a record tied to you: it can be breached, frozen, or asked to verify later. |
None. An order is a link with an ID. Track it without logging in. |
| Does verification start above some amount? |
The common trick: “no KYC” up to a limit, then documents once your funds are already in. |
No threshold. The only limits are the pair’s live minimum and maximum, shown before you send. |
| Do they hold your coins? |
A balance means custody — and custody is what gets frozen. |
No balance. One deposit, one payout to your own wallet. |
| Do they admit a swap can be held? |
Every desk screens deposits. A service that says “never” is either uninformed or not telling you. |
One case, documented. A flagged deposit — see above and the AML policy. |
| Where do funds go if the swap fails? |
Without a refund address, a failed swap becomes a support ticket. |
Refund address on every order, optional and recommended. |
| Are the costs visible before you send? |
A rate without its network fees is not a price. |
Yes. Network fees on their own line, margin inside the rate, fees per network published live. |
| What does the website record? |
No-KYC with full request logs and ad trackers is identification by another route. |
No request logs, no cookies, no third-party scripts. The privacy policy says what each of those means, and who else is in the path. |